13-02-2017 10:23 PM
14-02-2017 01:51 PM
Did u tried to slot out your simcard and put back u sim card?
it's happend to my husband when i chaged his plan ( husband number is under my name ) .
As i know slot out simcard it's like master restart your network connection.
If done ad, u need to walk in to DC or call careline to check it out.
15-02-2017 11:19 AM
Could you send another link? I cant PM using the given link
You can click on his username, and then click on Send This User a Private Message.
30-05-2020 09:18 AM
Hi Joane1014. If the issue persists, please try to restart your phone first and make sure that your phone has all the internet settings and that the Mobile Data is turned ON.
If still can't, please PM (inbox) one of us (the Supports) for further assistance. Thank you.