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New Digi Postpaid Family

Member
Posts: 1
Registered: ‎11-10-2019

Hi,

 

I am existing Digi Postpaid 80+GBoost subscriber and i want to add supplementary line under me with device.  Need clarification on this;

 

1. The number i want to add currently with another telco (prepaid) - can switch  and sign up immediately as my subline or not?

2. Which device is applicable with supplementary line for my plan (80+Gboost)

3. Do i need still need to pay the upfront payment for the subsciption/device? 

 

Thanks

Re: New Digi Postpaid Family

Support
Posts: 5,746
Registered: ‎10-04-2015

Hi najwayusof88. First of all, your mainline must be attached to a phone contract, then only you can subscribe to a suppline + phone.

 

1. The number i want to add currently with another telco (prepaid) - can switch  and sign up immediately as my subline or not?

= Yes, provided the number is registered under the same name as your current Digi mainline number.

 

2. Which device is applicable with supplementary line for my plan (80+Gboost)

= Please refer to this link for the list of available phone models that you can choose from

https://www.digi.com.my/shop/phones/phonefreedom365/supplementary-line.

 

3. The eligibility requirement follows the mainline eligibility. To check on your eligibility, please PM one of us (the Supports).

 

Thank you.

 

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