|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

MyDigi app Favourite Member postpaid billing issue

Member
Posts: 10
Registered: ‎04-10-2017

There is issue with the app while i try to pay for my parent's postpaid bill via MyDigi App Favourite member section, which shown error after trying to make payment, but the payment is still charged to my BigPay Card.

 

Invoice with with issue which payment is stil l charged after error is :  200416015023509

 

I try to make 3 payment but all with issue and only one invoice is sent ( invoice above).

 

Invoice which payment is successful: 200416015023968

 

3 Image attached which shown both invoice above, and payment made to BigPay ( 3 shown error but still being charged, and 1 success paymnet)

 

Highlighted

Re: MyDigi app Favourite Member postpaid billing issue

Member
Posts: 10
Registered: ‎04-10-2017
Is there any solution to this issue? Bump