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Re: My line been barred

Community Manager
Posts: 8,676
Registered: ‎20-04-2015
Upon full settlement of your outstanding amount, your account will be reactivated almost immediately if you use Jompay or MyDigi to pay.
Payment using other payment portal or gateway may require up to 2 working days for the payment status to update

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Re: My line been barred

Member
Posts: 6
Registered: ‎06-11-2018

Hi  Digi_MYCHEAH,

 

How many day for temporary unbar.?

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Re: My line been barred

Community Manager
Posts: 8,676
Registered: ‎20-04-2015

@MANUTD18, self service temporary unbar will work for 5 days.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: My line been barred

Member
Posts: 1
Registered: ‎10-03-2019
Please help me, i have just make payment twice.. but still barred line..

Number phone: 0102228498
Name: Mohamad Nurakmal Bin Ab Rasid

Please help
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Re: My line been barred

Support
Posts: 1,647
Registered: ‎18-07-2017

Hi akmal4244. Could you PM (inbox) us your full name and last 4 digits of your IC/Passport here: https://goo.gl/ztUhcG for further checking? Thanks.

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Re: My line been barred

Member
Posts: 1
Registered: ‎01-12-2019
Hello Digi, I already done my payment but my account still barred can you help me check ? My phone number is 0122592693 please, urgent cause I need work
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Re: My line been barred

Support
Posts: 1,637
Registered: ‎14-04-2015

Jordanlee1995, when we checked here, the line is already active Smiley Happy Tq.