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Mobile data's not working
wongxing1996 Member
Member
wongxing1996
Posts: 1
Registered: ‎15-12-2016

‎15-12-2016 09:43 AM

Hello. I have not been able to use my mobile data since yesterday. 

Usually the "3G" at the top of the smartphone will change to "H+" once connected to mobile data but  it never change to H+ since yesterday. 

How could I solve this?

I'm using Huawei P8 btw. 

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Re: Mobile data's not working
Community Manager
Community Manager
MrOctopusK
Posts: 8,718
Registered: ‎20-04-2015

‎15-12-2016 11:34 AM

Hi @wongxing1996, have you tried restarting your device? If issue still persists, kindly call Helpline (0162211800) to assist you with this network issue.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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