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May I know the detailed about "usage " charged in bill

Member
Posts: 3
Registered: ‎10-04-2018

I had my postpaid i150

 

Never roaming or call free tol number 1300, in the package said unlimited call, unlimited data, unlimited tethering  and 1000 sms that I never use....

 

Every month this " charge " amount is different... so I should know u charge me base on what & why?? 

 

I hope I got the detailed about this don't know wtf charge...

 

IMG-20180410-WA0000.jpg

Re: May I know the detailed about "usage " charged in bill

Community Manager
Posts: 8,745
Registered: ‎20-04-2015
Kindly go to MyDigi app or website, download the PDF statement from there. The PDF statement will show usage details in the next page.

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Re: May I know the detailed about "usage " charged in bill

Member
Posts: 1
Registered: ‎04-06-2020
I amik pakej Pospaid 80.. kata ada unlimited call?? But why ada usage pada bil?? Call pun digi ke digi saja smpai charge RM 2.. atau ad lg hidden charge yang pengguna sndiri tk sedar??

Domestic Usage (includes domestic SMS, MMS, Voice Calls, Video Calls & Internet/Data, Talk Time Transfers, Mobile Services & Other) (INI YG DIMAKLUMKAN DLM BIL)

Boleh senaraikan list charges apa yg akan dikena kan dgn lbih detail.. whatspp vdeo call ada charges ke?? atau application vdeo call lain menggunakan data ada charges??

Re: May I know the detailed about "usage " charged in bill

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hai Eyrahamid. Sila muat turun penyata bil anda melalui aplikasi MyDigi dan semak butiran caj yang dikenakan. Sekiranya ada sebarang kekeliruan, sila PM kami untuk pencerahan. Terima kasih.

Re: May I know the detailed about "usage " charged in bill

Member
Posts: 1
Registered: ‎23-01-2021
I would like to know too.

Re: May I know the detailed about "usage " charged in bill

Support
Posts: 2,738
Registered: ‎14-04-2015

syjoeyys, please PM us ur number and full name to check further on this issue. Tq.

Re: May I know the detailed about "usage " charged in bill

Member
Posts: 1
Registered: ‎11-02-2021
Hi. I also face the same problem. I notice Digi charge me since November 2020, charge usage, the charge is different every month. My plan supposed to be unlimited call, data... previously it is not being charged. Why Digi? Im really disappointed

Re: May I know the detailed about "usage " charged in bill

Support
Posts: 4,018
Registered: ‎10-04-2015

Misa11, have you check all of the details in every pages? If there is info that you are unsure of, you can check it with us via inbox.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: May I know the detailed about "usage " charged in bill

Member
Posts: 1
Registered: ‎21-02-2021
Boleh saya tahu usage domestik ni untuk ape ye? Adakah untuk call sedangkan saya jarang menggunakan call. Sms pun sama kecuali untuk nmbor tac.

Re: May I know the detailed about "usage " charged in bill

Support
Posts: 4,523
Registered: ‎01-05-2015

'Domestic Usage' antaranya merujuk kepada penggunaan tempatan/dalam negara untuk SMS, MMS, panggilan suara, panggilan video, internet/data, servis Talktime Transfer, pembelian/langganan servis. Butiran terperinci untuk transaksi ini boleh disemak bermula dari mukasurat 4 bil terperinci.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!