03-11-2017 09:38 AM
Solved! Go to Solution.
03-11-2017 03:29 PM
When you get the SMS to initiate MNP, do not agree to it or just simply ignore it. This will fail the port in.
For the refund of advance payment, please send an email to email@example.com with your email subject entitled 'Return Policy' ("Triggering Email") together with the Refund Policy Form which can be found in Section 5.3: http://goo.gl/Fo02Xg.
Usually, the request for payment refund will take between 4-6 weeks. Thanks