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MNP from celcom to digi

Member
Posts: 1
Registered: ‎01-12-2018
Please check my mnp it already takes 2 days and no notification from my current telco celcom about switching to digi. 0135943398
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Re: MNP from celcom to digi

[ Edited ]
Support
Posts: 3,920
Registered: ‎01-05-2015

Shahmi93, may we know if the outlet contacted you on the port-in request made earlier? Based on our checking, the request has been cancelled. Kindly PM us <here> for further clarification. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: MNP from celcom to digi

[ Edited ]
Member
Posts: 1
Registered: ‎04-01-2019

hi..im a celcom user  wanna change to digi..my mnp is rejected ....plse make my process fastlah..i dint receive any msg frm celcom..it almost 2 weeks 

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Re: MNP from celcom to digi

Support
Posts: 1,544
Registered: ‎18-07-2017

Hi puvarasan. Kindly note that the application is being processed by Celcom and the SMS will be sent by them as well since the numbers are still registered with them. We afraid that there isn't much that we can do other than checking the status and resubmit the request if it's rejected. Smiley Sad Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thank you.

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Re: MNP from celcom to digi

Member
Posts: 2
Registered: ‎15-03-2020
Please help me...im switching to digi from celcom...my no is 60136234893...didnt receive any notice from Celcom yet
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Re: MNP from celcom to digi

Support
Posts: 1,544
Registered: ‎18-07-2017

Hi zuhid1234. The request is in progress. Kindly note that the application is being processed by Celcom and the SMS will be sent by them as well since the numbers are still registered with them. We afraid that there isn't much that we can do other than checking the status and resubmit the request if it's rejected. Smiley Sad

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Re: MNP from celcom to digi

Member
Posts: 2
Registered: ‎15-03-2020
How long will it take? After I received SMS from Celcom and replied them, can I straight away use my new Digi simcard?
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Re: MNP from celcom to digi

Support
Posts: 1,544
Registered: ‎18-07-2017

Please ensure you respond to the SMS in uppercase within the given timeframe, otherwise your port-in request will be rejected. The process will take about 2 working days. Once your current operator signal has been disconnected, you may change to the Digi SIM card. Smiley Happy