|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

MNP from celcom to digi

Member
Posts: 1
Registered: ‎01-12-2018
Please check my mnp it already takes 2 days and no notification from my current telco celcom about switching to digi. 0135943398

Re: MNP from celcom to digi

[ Edited ]
Support
Posts: 5,069
Registered: ‎01-05-2015

Shahmi93, may we know if the outlet contacted you on the port-in request made earlier? Based on our checking, the request has been cancelled. Kindly PM us <here> for further clarification. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: MNP from celcom to digi

[ Edited ]
Member
Posts: 1
Registered: ‎04-01-2019

hi..im a celcom user  wanna change to digi..my mnp is rejected ....plse make my process fastlah..i dint receive any msg frm celcom..it almost 2 weeks 

Re: MNP from celcom to digi

SuperUser
Posts: 1,711
Registered: ‎18-07-2017

Hi puvarasan. Kindly note that the application is being processed by Celcom and the SMS will be sent by them as well since the numbers are still registered with them. We afraid that there isn't much that we can do other than checking the status and resubmit the request if it's rejected. Smiley Sad Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thank you.

Re: MNP from celcom to digi

Member
Posts: 2
Registered: ‎15-03-2020
Please help me...im switching to digi from celcom...my no is 60136234893...didnt receive any notice from Celcom yet

Re: MNP from celcom to digi

SuperUser
Posts: 1,711
Registered: ‎18-07-2017

Hi zuhid1234. The request is in progress. Kindly note that the application is being processed by Celcom and the SMS will be sent by them as well since the numbers are still registered with them. We afraid that there isn't much that we can do other than checking the status and resubmit the request if it's rejected. Smiley Sad

Re: MNP from celcom to digi

Member
Posts: 2
Registered: ‎15-03-2020
How long will it take? After I received SMS from Celcom and replied them, can I straight away use my new Digi simcard?

Re: MNP from celcom to digi

SuperUser
Posts: 1,711
Registered: ‎18-07-2017

Please ensure you respond to the SMS in uppercase within the given timeframe, otherwise your port-in request will be rejected. The process will take about 2 working days. Once your current operator signal has been disconnected, you may change to the Digi SIM card. Smiley Happy

Re: MNP from celcom to digi

Member
Posts: 1
Registered: ‎24-10-2020
Why i nvr receive port out sms from celcom, its been more than 3 days already

Re: MNP from celcom to digi

Support
Posts: 6,181
Registered: ‎10-04-2015

Hi Eddiewong. Have you checked with Celcom? as the message should be coming from them. Nevertheless, please PM (inbox) us your phone number for us to check on your application too. 

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!