Lost my sim card

[hchiak]

Hi Digi,

I lost my phone while overseas. Can I have the email address to report this loss?

Thanks.

[Digi_MYCHEAH]

Hi hchiak, 

Please PM us via https://goo.gl/SxGJMl with your number for further assistance.

Alternatively, you may connect your phone to Wi-Fi, log-in to our MyDigi apps and follow the step stated to block your number. MyDigi > Settings >My Subscriptions > turn on "Suspend My Line".  For postpaid account, the owner requires to walk-in to Digi Store /Digi Store Express within 7 days to replace your sim card and there will be a charge of RM10, thereafter line will be auto reactivated. The reactivated line will be billed as per normal.

For prepaid, please walk-in for the sim card replacement before the validity is expired. For more info on Digi Store, you may visit http://new.digi.com.my/support/digi-store. 

Thanks.

[hafizal2207]

i lose my sim i have rm50 credit 🙂 can i get refund

[Digi_JD]

Hi @hafizal2207, please send a Private Message (PM) to our Inbox, include your phone number and more info on the issue for further clarification ya, TQ