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Lost/Stolen phone and sim card

Member
Posts: 4
Registered: ‎28-04-2018
Hello there digi.
I lost my phone at morning (27/04/18).
My sim card also lost. I want to keep the number but I want to block the stolen simcard.

Today I went to a digi centre and explained what happened.They said I just need to order and get new sim card at the machine because when new sim card with same number is ordered.and bought, it will automatically terminated the old simcard.

I would like to ask if is it true to follow this process because I already done what they said and got the new simcard.
If it not true,what should I do?

Thank you in advance.

Re: Lost/Stolen phone and sim card

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Hakin9818. We have answered this inquiry on your other post. Smiley Happy