Lost Phone (Sim Card) Family Line

[jameslee84]

Hi Digi,

I'm the primary line and I have 2 other line under my Digi Family plan.

Phone was lost this afternoon and I need one of the line suspended.

If I selected suspend my account in MyDigi app, it appplies to all the 3 lines?

Thanks.

[Digi_Zemi]

Hi jameslee84. If you choose a specific number, only that particular number will be suspended. After suspension, you can get a SIM replacement at one of our outlets with RM10 of fee.

Thank you.