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Lost Phone (Sim Card) Family Line

Member
Posts: 1
Registered: ‎02-10-2020

Hi Digi,

 

I'm the primary line and I have 2 other line under my Digi Family plan.

Phone was lost this afternoon and I need one of the line suspended.

If I selected suspend my account in MyDigi app, it appplies to all the 3 lines?

 

Thanks.

Re: Lost Phone (Sim Card) Family Line

Support
Posts: 3,574
Registered: ‎10-04-2015

Hi jameslee84. If you choose a specific number, only that particular number will be suspended. After suspension, you can get a SIM replacement at one of our outlets with RM10 of fee.

 

Thank you.

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