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It’s #SameSameForAll With The All-New Digi Postpaid Family Plan!

by Community Manager ‎13-05-2019 10:58 AM - edited ‎13-05-2019 11:01 AM

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The all-new Digi Postpaid Family Plan is here and now everyone can enjoy the same benefits as your other family members!

Digi’s new Family Plan is the first of its kind, allowing principal line’s Internet Quota + Unlimited  Calls mirrored for supplementary lines at only RM38/line monthly!

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No more sharing internet quota, all family members now have the same benefits! We have different plans tailored to each and every family’s needs, it’s #SameSameForAll.

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So don’t wait, sign up for the all-new Digi Postpaid Family Plan now!

 

FAQs

Q1. What is the new Digi Postpaid Family offering?

A1. Digi Postpaid Family offering is a Supplementary plan offering the same great benefits including Internet quota and Unlimited calls just like the Principal line.

Q2. What are the eligible Principal plans?

A2. The eligible Principal plans are as below:

1. Digi Postpaid 80

2. Digi Postpaid 120

3. Digi Postpaid 160

4. Digi Postpaid 190

Q3. Where can/when can I sign up for the new Digi Postpaid Family Supplementary lines?

A3. Effective from 13 May 2019, you may sign up for the new family lines at any Digi Store or Digi Store Express, nationwide!

Q4. How many new Digi Postpaid Family lines can I sign-up?

A4. You may sign a maximum of three (3) Supplementary lines under the all new Digi Postpaid Family per Principal line.

Q5. What are the bundled minutes and SMS offering on Digi Postpaid Family?

A5. All the lines under Digi Postpaid Family, both yourself and your free family lines will enjoy Unlimited calls and 300 SMS to all domestic networks.

Q6. How does the ‘Unlimited Calls’ work?

A6. Every day you get to enjoy Unlimited voice calls to both on-net and off-net numbers i.e. all mobile calls to Digi or other mobile operators including fixed lines (excludes video calls, special numbers and toll-free 1-300 number calls). The Unlimited calls are applicable for domestic usage only i.e. within Malaysia network.

Q7. How does All Day Internet quota and Weekend Internet quota work?

A7. All Day quota is valid for all usages at any time of the day regardless of weekdays or weekends. Whereas, Weekend quota is only valid for usages during the weekends, from every Saturday 12.00AM to Sunday 11.59PM. Internet quotas apply to all networks, both 4G and 3G networks.

Q8. Can I control my Internet allocation to my family lines?

A8. A principal line may opt to subscribe to Data Sharing at RM10 monthly. Principal lines can only control the Internet quota allocation and deallocation of its own quota to all the Supplementary line(s). However, Internet quota for each of the Supplementary line may not be shared and controlled by the Principal.

Q9. Do the new Digi Postpaid Family lines get to rollover any balance unutilized Internet quota?

A9. No, any balance unutilized Internet quota for the supplementary lines will be forfeited at the end of each billing cycle.

Q10. What happens when I exceed my monthly Mobile Internet Quota? Will I be charged for extra usage?

A10. No, you will not be charged extra when you and/or your family lines exceed the monthly Mobile Internet Quota. Your data service will be restricted until the next billing cycle. Purchase Share Internet Top-Up to continue surfing and sharing with your family lines.

Q11. Can I use the new Digi Postpaid Family to access the Internet when I am roaming? Will I be charged extra?

A11. Your family lines can enjoy 5GB Internet and 60mins voice calls for roaming at selected countries/mobile operators at RM35/month. Alternatively, you and your family can opt for daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) at selected countries/mobile operators. For more details, please refer to our Roaming section.

Q12. Can I use the bundled Internet quota, minutes and SMS under the new Digi Postpaid Family plan when I am roaming?

A12. All Internet quota, minutes and SMS bundled under the new Digi Postpaid Family plan are applicable for domestic usage only i.e. within Malaysia network. Any usage on Roaming will be charged on top of your monthly fee as per standard rates based on a Pay-As-You-Use basis.

Q13. I am an existing Digi Postpaid 80 subscriber; can I sign up for the new Digi Postpaid Family plan as my Supplementary line?  

A13. Yes, you may sign up for a supplementary line under the new Digi Postpaid Family plan i.e. Digi Postpaid 80 Family as your Supplementary line for only RM38/line monthly.

Q14. I am an existing Digi Postpaid 68 subscriber; can I sign up for the new Digi Postpaid Family plan as my Supplementary line?  

A14. Yes, however, you are required to upgrade your existing Principal plan Digi Postpaid 68 to Digi Postpaid 80 and sign up for a supplementary line under the new Digi Postpaid Family plan i.e. Digi Postpaid 80 Family as your Supplementary line for only RM38/line monthly.

Comments
by limjitkeaw Member
on ‎14-05-2019 03:05 PM

Do you mean the RM38 supplementary line comes with Internet quota itself?