24-04-2020 02:04 PM
There's a lot users complaining that digi start cap infinite 150 users to 15Mbps once quota reaches 300GB. Anyone from digi care to explain the situation why cap 300GB?
Digi advertises infinite 150 as "unlimited high speed", "Unlimited quota" but at the same time silently throttles users after 300GB.
24-04-2020 04:21 PM
24-04-2020 04:40 PM
That is weird... instead the admins here deleting post or threads, maybe someone from digi reps can actually explain? Instead of keep silent.
02-05-2020 11:24 PM
04-05-2020 04:10 AM
04-05-2020 12:52 PM - edited 04-05-2020 12:55 PM
Our Postpaid Infinite 150 does not have any usage limitations at the moment. If you are facing any issue on your internet speed, please submit a report via MyDigi app about the network issue that you have encountered for further investigation and find out the actual reason. Click on Menu >> Support >> Network Coverage). Our investigation findings of your case will be published under Case Status on MyDigi. Thanks.