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I want change plan

Member
Posts: 2
Registered: ‎19-10-2015

Hi ,

 

Can I phone customer service and change my postpaid plan to another postpaid plan there?? Or just can go to digi centre change it?

Re: I want change plan

Community Manager
Posts: 8,762
Registered: ‎20-04-2015

You can call helpline and try. If any other information or authorization is required, then you need to be physically present. Calls to helpline are free from your Digi number. Smiley Happy


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Re: I want change plan

Member
Posts: 2
Registered: ‎19-10-2015

I call over 10 time.... the line was busy... @.@ !!

Spoiler
 

Re: I want change plan

Community Manager
Posts: 8,762
Registered: ‎20-04-2015

How about trying at less peak hours? If a digi centre is near you, you can give them a visit to get it done too.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements