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I've paid my bill but how come my line is still barred?

by whysee SuperUser on ‎27-04-2016 03:28 PM

This depends on whether you've paid your bill via online banking services, or directly to MyDigi.

 

If you have paid via an online banking service or any third party channel, it may take up to 2 working days for your payment to be reflected in the system.

 

For convenience and speedy unbarring process, pay through MyDigi and it will be unbarred almost immediately. 

 

If you have paid via online banking service/3rd party channel and would like your line to be unbarred immediately, kindly make a call to our Helpline at 016 2211 800 and provide your payment details.

Comments
by nnatasha91 Member
on ‎28-09-2017 08:23 AM

Hye.I have paid my bill through mydigi but my acoount is still been barred.Thank you.01136525923

by Support
on ‎28-09-2017 09:11 AM

Hi nnatasha91,

 

Your line is currently active.

 

Thanks.

by Dasuki Member
on ‎02-01-2018 10:51 PM
I have paid my bill but my acoount is still been barred.Thank you
by Valued Contributor
on ‎02-01-2018 11:14 PM

Hi Dasuki, kindly send us a private message <here> including your mobile number for further checking. Thank you.

by Melvin-Kaur Member
on ‎20-03-2018 09:21 AM

Hi, I had paid my bill but line still barred. Please help to  unbar  asap. Thanks. My phone number 016-6300717

by Support
on ‎21-03-2018 11:45 PM

Melvin-Kaur, when we checked here, ur line is already active. 

by Izzahh Member
on ‎25-11-2019 10:43 PM

Hye.I have paid my bill through mydigi but my acoount is still been barred.Thank you. 0109216171

by Support
on ‎26-11-2019 10:27 AM

As checked, the line has been successfully activated, Izzahh.TQ.