This depends on whether you've paid your bill via online banking services, or directly to MyDigi.
If you have paid via an online banking service or any third party channel, it may take up to 2 working days for your payment to be reflected in the system.
For convenience and speedy unbarring process, pay through MyDigi and it will be unbarred almost immediately.
If you have paid via online banking service/3rd party channel and would like your line to be unbarred immediately, kindly make a call to our Helpline at 016 2211 800 and provide your payment details.
Hye.I have paid my bill through mydigi but my acoount is still been barred.Thank you.01136525923
Your line is currently active.
Hi Dasuki, kindly send us a private message <here> including your mobile number for further checking. Thank you.
Hi, I had paid my bill but line still barred. Please help to unbar asap. Thanks. My phone number 016-6300717
Melvin-Kaur, when we checked here, ur line is already active.
Hye.I have paid my bill through mydigi but my acoount is still been barred.Thank you. 0109216171
As checked, the line has been successfully activated, Izzahh.TQ.
Hai digi. I have paid my Bill at 9 april 2020 but my line still barred. Please unbar my line tq. 01131589776
Hi Fizie26. We believe that your number is already activated. Thank you.
I have faced a similar issue.I have paid the March bill through MyDigi app, although payment "failed" but the outstanding bill is reset, and the money is transferred.
In the end, my line is not barred but one my sub-line is barred, and it is not able to unbar through caller. Other than that, there is nobody picking up the customer service hotline when called.
Somebody please assist me on my issue.
0167740877 I pay bill by digi app 05/05/20 but my line suspend and temporarily bar
Hi Comzyte. Could you PM (inbox) us your full name and last 4 digits of your IC/Passport here: https://goo.gl/ztUhcG for further checking? Thanks.
Kindly PM us your full name and your mobile number for your inquiry. Thanks.
I have 2 numbers under my name (me and my mom)
is it possible if one of the numbers bill are not paid, both numbers will be barred, even if we already paid the bill for the other number?
Hi HeidiKamil. We need to check the account structure first. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.
plez check 014-3208301, it already been paid..but the line still being barrier
johnson82, please P us ur full name and last 4 digits IC for verification and further checking on this. Tq.