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Re: I request for digi 38 postpaid but it appeared to be digi 38 new?

Support
Posts: 1,200
Registered: ‎18-07-2017

Hi nekohime1303. The additional 3GB All Day quota will be granted within 5 days after the Postpaid plan is activated. Please inform us if there's no update after this period. Thank you.

Re: I request for digi 38 postpaid but it appeared to be digi 38 new?

Member
Posts: 1
Registered: ‎24-10-2019
I request for digi 38 postpaid but it appeared to be digi 38 new?

Re: I request for digi 38 postpaid but it appeared to be digi 38 new?

Support
Posts: 1,200
Registered: ‎18-07-2017

It's the same plan. Smiley Happy

Re: I request for digi 38 postpaid but it appeared to be digi 38 new?

Member
Posts: 1
Registered: ‎31-10-2019
I want to change digi postpaid 38 to prepaid

Re: I request for digi 38 postpaid but it appeared to be digi 38 new?

Support
Posts: 1,200
Registered: ‎18-07-2017

Hi Musida. Change of plan from Postpaid to Prepaid can only be done at our main Digi Stores. Kindly refer to the link provided for more info about the location and operating hours of our Digi Store: http://new.digi.com.my/support/digi-store
Please tick on Digi Store only under the Outlet section. Kindly note that all unpaid bill needs to be cleared and you will receive your final bill within a month after the plan has been terminated. Thanks.