23-08-2019 02:59 PM
The option to change plan from Digi Postpaid to Digi Prepaid currently available at Digi Store only, syzg. The registered owner can walk-in to any Digi Store to submit the request. Please ensure all the outstanding amount (if any) has been cleared and we'll assist the necessary from there. Kindly note that a final bill will be issued for usage up to the termination date only, on the next billing cycle date.
Kindly check the nearest Digi Store from the link below. Tick 'Digi Store' under the 'OUTLET TYPE' ya.
https://new.digi.com.my/support/digi-store
24-08-2019 01:45 AM
24-08-2019 10:01 AM
Hi syzg, The conversion can only be done at our Digi Store for the time being. You may convert to our Digi Prepaid plan as long as there is no contract tied to your current account. Please visit our Digi Store for further assistance. https://www.digi.com.my/digi-store > Filter Digi Store only. TQ.
24-08-2019 11:16 AM
24-08-2019 03:47 PM
No charges, syzg. But you need to settle all the bills that already out. Thank you.
25-08-2019 04:05 PM
25-08-2019 04:10 PM
Hi syzg, Register owner have to walk into our Digi Store to convert from Postpaid to Prepaid. Thank You.
30-08-2019 05:14 PM
30-08-2019 06:13 PM
Hi syzg, You can walk into our nearest Digi Store to conver your Postpaid to Prepaid and also making the payment at the same time, please find your nearest Digi Store or Digi Store Express here:- https://www.digi.com.my/digi-store > Filter Digi Store only.Thank You.
11-09-2019 07:40 PM