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Re: How to view online E-Statment? No more OCS?

Support
Posts: 1,514
Registered: ‎01-12-2016

Hi Jasongoh,

 

Please PM https://goo.gl/SxGJMl us your mobile number and the email address further checking.

 

Thanks.

Re: How to view online E-Statment? No more OCS?

Member
Posts: 2
Registered: ‎05-05-2017

Hi, Already pm, thanks

Re: How to view online E-Statment? No more OCS?

Support
Posts: 1,514
Registered: ‎01-12-2016

Hi Jasongoh, We've responded your PM. TQ

Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎30-05-2017

Need Help.

 

I cant download monthly statement as it prompted me with " Limited Account Information".

Please help to solve this.

Re: How to view online E-Statment? No more OCS?

Community Manager
Posts: 8,691
Registered: ‎20-04-2015

@LiShing wrote:

Need Help.

 

I cant download monthly statement as it prompted me with " Limited Account Information".

Please help to solve this.


Please make sure you click on Login with connect on top of the page and login manualy. The auto login is for information that are less detailed.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎29-09-2017

I still fail to find my postpaid bill statement from the website. I have 3 postpaid numbers bill to check on

 

I get Limited Account Information

 

After I click on the Manage account with Connect. I went to Connect and there is nothing else. Please help on this

Re: How to view online E-Statment? No more OCS?

Support
Posts: 1,514
Registered: ‎01-12-2016

Hi SMHO,

 

We have successfully reset your Connect page, Please try to re-login. If this issue persists, please PM https://goo.gl/SxGJMl us your mobile number and screenshot the error for further checking.

 

Thanks.

Re: How to view online E-Statment? No more OCS?

Member
Posts: 3
Registered: ‎14-07-2017

no helpful. always show "Limited Account Information"

previous OCS can view payment history, bill that not yet pay.... now this system very make me crazy

can give me the solution by inform through my email: fredayeo11@gmail.com

Re: How to view online E-Statment? No more OCS?

Support
Posts: 1,651
Registered: ‎10-04-2015

Hi freda_yeo. You may download your monthly statements via your MyDigi account (both web and app). Please sign in using your Connect account to get a full access to your account.

 

From the web version = click on MyDigi >> Bills & Reloads >> Bill History >> Download

From the app version = click on Menu >> Bills >> Download bill

 

Hope it helps. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎18-10-2017

Hi Digi Team, 

 

same issue found:

Login in with connect, yet only "Limited Account Information" shown under Bills & Reloads.

And in your Connect page, there is no way to check my bill statement

Please help 

(kindly reply to email: account@mitos.com.my)

 

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