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How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎24-08-2015
 

Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎25-08-2015

Dear Digi,


Please kindly provide a clear step to check our e-statement.
New website have no good guides for user. 

Re: How to view online E-Statment? No more OCS?

Super Contributor
Posts: 171
Registered: ‎13-04-2015

Please register to our new OCS/MyDigi portal (Top Right- Log in With Connect) via our Digi website http://new.digi.com.my/Page/landing/default/home, once logged in, you can see "Bill & Reloads", from there you can download your bill statement. Click "Usage" to view itemized billing. Thanks.

 

Highlighted

Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎29-11-2015

I also having the same issue.

The System "SUCK" not user friendly.

Can some one FIX IT>......

 

Re: How to view online E-Statment? No more OCS?

Support
Posts: 4,976
Registered: ‎01-05-2015

Hi kwokthai81,

 

Kindly PM us your mobile number, registered name and email address for Connect registration for further checking.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to view online E-Statment? No more OCS?

Member
Posts: 3
Registered: ‎05-12-2015

Same here as well, couldn't view statement, brings me to a page where it shows "

Limited Account Information" The only way I record my statements for accounting purpose is through my bank statement.

Re: How to view online E-Statment? No more OCS?

Community Manager
Posts: 8,788
Registered: ‎20-04-2015

Hi @lazynoob, sorry for the inconvenience. Do you see Digi_Kobi's post above yours? Go ahead and send a private message to resolve your difficulty.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to view online E-Statment? No more OCS?

Member
Posts: 3
Registered: ‎05-12-2015

So I have already sent a private message as requested to do so, yet after 10 days there is still no response and any positive outcomes yet. "

Limited Account Information"

 

Guess you have a very poor customer service team here.

Re: How to view online E-Statment? No more OCS?

Support
Posts: 4,976
Registered: ‎01-05-2015

Hi lazynoob,

 

There's a reply to your PM on 6-Dec requesting for your mobile number & email address.

Kindly PM us <here> with the requested information.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to view online E-Statment? No more OCS?

Member
Posts: 1
Registered: ‎17-03-2016
I cannot receive my digi postpaid bill statement in my email because my email address is stated wrongly in account. How to change my email address