Re: How to view online E-Statment? No more OCS?

Digi_Kobi · ‎01-05-2015

Hi, tamil33selvi.

Please log in to MyDigi >> Accounts & Plans >> Account Details >> click on the 'pencil' icon >> proceed to change the email address >> Save Changes :-)

Thank you

Have a pleasant day!

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jaclynhhw · ‎18-04-2016

Hi I need help in locating my online billing statement. Thanks.

Digi_Kobi · ‎01-05-2015

Hi, jaclynhhw.

Click at the MyDigi tab above :-)

Then, log in with your Connect ID/email address (top right -'Log in with CONNECT')

>> MyDigi

>> Bills & Reloads

>> scroll down to "Bill History"

>> click 'Download' button to view the Tax Invoice in PDF format :-)

Thank you

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

sgboey · ‎22-04-2016

It's not working!!!! I already signed in & request for another time sign in ????
Shown Limited Account Information

Please sign-in as owner of the plan to get full access for this account and its plans.

MrOctopusK · ‎20-04-2015

@sgboey, looks like there is an issue with your account then. Kindly click on Digi_Kobi's username above you, then send a personal message for this issue. Provide your phone number, registered name and NRIC, alongside with the description of the issue.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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cwen523 · ‎08-05-2016

Hi there,

I'm having similar problem as well, wanted to download phone bill, however the current web doesn't allowed.

It stated mail did not verified. I'd tried several time with all ways given above, still fail.

Furthermore, the recent month i didnt receive my phone bill in my mailbox, which i usually will receive several days after the bill reload in new month.

Please advise how to retrieve my old statement.

Most importantly, my personal opinion, the latest page layout wasn't that user friendly.

Please assist to settle my headache.

Thanks.

Carmen

Digi_Kobi · ‎01-05-2015

Hi, cwen523.

Kindly PM us <here> your mobile number, registered name and email address for further checking, please.

Thank you

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Kalai4d · ‎17-08-2016

The sysytem is screwed. Could not view the bills. Digi is a bit stupid. How can you people launch a system which was not tested properly. FIX IT

Digi_Kobi · ‎01-05-2015

Hi, Kalai4d

Please PM us <here> your phone number, registered name, email address and screenshot of the error when failed to view the bill for further checking.

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Jojods · ‎02-09-2016

yes i could not view my bills.. log in so many times.. same thing happen..unable to view my profile..