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Re: How to terminate digi number?

Member
Posts: 1
Registered: ‎14-01-2020
What account no that you mean in terminate letter?
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Re: How to terminate digi number?

Support
Posts: 1,516
Registered: ‎18-07-2017

Hi Hshph. Your account number is shown in the bill statement.

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Re: How to terminate digi number?

Member
Posts: 1
Registered: ‎27-03-2020
macam mana kalau dalam keadaan sekarang nie sebab dalam masa kuarantin(covid19) . bagaimana mahu datang outlet kalau store digi tutup? boleh kah saya apply direct by email?
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Re: How to terminate digi number?

[ Edited ]
Member
Posts: 1
Registered: ‎27-03-2020
The “signed letter” that you guys mentioned is what letter? What kind of the content in the letter? Do I need to type by myself?
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Re: How to terminate digi number?

Support
Posts: 2,227
Registered: ‎10-04-2015

Hi Jaeden. There's no specific format as our email colleague will respond to your email and you need to provide several info as part of the verification process. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: How to terminate postpaid plan?

Member
Posts: 1
Registered: ‎04-04-2020
I want to terminate my postpaid plan because I'm using WiFi at my home at the moment. Since the MCO, I'm not going back to my campus until the end of August.
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Re: How to terminate postpaid plan?

Support
Posts: 2,227
Registered: ‎10-04-2015

Hi Anipkikmai. Pease send your request via your MyDigi app instead : MyDigi Apps >>  Support >> Report An Issue >> General Enquiry. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: How to terminate digi broadband ?

Member
Posts: 1
Registered: ‎17-04-2020
I want to terminate my digi broadband infinite plan. But i cant go out during this pkp so how?
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Re: How to terminate digi broadband ?

Support
Posts: 2,227
Registered: ‎10-04-2015

Hi Ieka96. Please refer to the above comment on how to request ya. TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: How to terminate postpaid plan?

Member
Posts: 2
Registered: ‎19-04-2020

i did what you stated - report issue at general enquiry. But it stated your report on post sales services is closed. what you mean by close?? i repeat again, but still it stated close