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Re: How to terminate digi number?

Member
Posts: 1
Registered: ‎20-12-2020
Can I terminate this number with 1 year contract

Re: How to terminate digi number?

Support
Posts: 121
Registered: ‎10-04-2015

If there is still an active contract, most likely a penalty fee will be imposed upon termination Muaz26. Please send a Private Message (PM) to our Inbox, include your phone number for further clarification ya, TQ

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. Click on "Accept as Solution" to help others find their answers faster! Have a nice day.

Re: How to terminate digi number?

Member
Posts: 1
Registered: ‎20-04-2021

Im gonna terminate my family plan too...**bleep**ty coverage at my parent house. been using since 2015. Only stay because im not staying at my parent house and i believe they gonna upgrade the network at my parent house area,. But now its already 2021. Digi network at my parent house still **bleep**ty. Time for change since my parent start using internet. 

 

Location: Kota Lama Kiri Kuala Kangsar Perak. less than 50m from the Kuala Kangsar Ipoh main road.

Re: How to terminate digi number?

Anonymous
Posts: 0

Hi. Do PM us for further assistance. TQ. 

Re: How to terminate digi number?

Member
Member
Posts: 1
Registered: ‎05-07-2021

Hi there

 

Can I request to terminate my Digi number/services online?  During FMCO now we're not allowed to go out   and  with the cases are not showing any declining,  hopefully Digi can find a way to help me. I've been meaning to do this since early June. I have cleared all my bills.

 

Looking forward to hear postive response from ypu.

 

Stay safe.


Highlighted

Re: How to terminate digi number?

Support
Posts: 4,335
Registered: ‎14-04-2015

ZaZ, please PM us ur full name and number to check on the status of ur account before advising u further on this. Tq.

Re: How to terminate digi number?

Member
Posts: 1
Registered: ‎22-09-2021
Hello i am no in kem sungai besi KL, saya tidak dpt kluar sya nak terminate postpaid plan saya, syg pula rm40 10gb sjew

Selain ke digi centre siapa2 dpt tlong.
Boleh ka org lain terminate kan tuk saya postpaid plan ini

Re: How to terminate digi number?

Support
Posts: 4,335
Registered: ‎14-04-2015

Din98, Penamatan akaun secara online boleh dilakukan.Untuk proses penamatan akaun secara online, rakan anda boleh hantar permohonan penamatan akaun ke help@digi.com.my (Isnin - Jumaat) dengan butiran berikut:

Nama :
NRIC :
Nombor telefon :
Jumlah bayaran terakhir :
Sebab penamatan secara online : 

Pastikan tunggakan bil (jika ada) dijelaskan dulu ya.

Selepas email dihantar, pastikan ada menerima email balas yang mengesahkan:
1) penerimaan email (auto-reply)
2) penamatan akaun

 

Re: How to terminate digi number?

Contributor
Posts: 17
Registered: ‎08-01-2021

Hi,

 

I sent an e-mail to help@digi.com.my on 25 September to terminate my account. I have received the automated reply but haven't heard anything since then. I'm wondering if my request is being processed.

 

Just FYI:

There is no active contract

In the email, I attached a receipt to a full payment of the Digi account via bank transfer

I also included my personal and the Digi account details in the email

 

When can I expect a reply?

 

Thank you.

Re: How to terminate digi number?

Support
Posts: 6,194
Registered: ‎10-04-2015

Hi rindg. PM (inbox) us for checking and assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!