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How to get receipt from online MyDigi payment?

Member
Posts: 1
Registered: ‎17-02-2017

Hi, I would like to know if there is any other way to get receipt from online MyDigi payment other than getting it from email.

Re: How to get receipt from online MyDigi payment?

Community Manager
Posts: 8,660
Registered: ‎20-04-2015

@WilliamS, receipt for online bill payment is sent via email only. 


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Re: How to get receipt from online MyDigi payment?

Member
Posts: 1
Registered: ‎02-03-2017

Hi, I have made bill payment online but i haven't receive e-mail for the e-receipt yet. What am I suppose to do

Re: How to get receipt from online MyDigi payment?

Support
Posts: 1,488
Registered: ‎01-12-2016

Hi cindyyyy,

 

We had resent the e-receipt to your email,  please check your email ya.

 

Thank you.

Re: How to get receipt from online MyDigi payment?

Member
Posts: 1
Registered: ‎20-06-2017

Hi,

 

I have been  paid my bills via online payment, but i entered the wrong email address.. Anyone can help?

This is my actual email address--engwei93@hotmail.com

 

Thank you.

Re: How to get receipt from online MyDigi payment?

Support
Posts: 643
Registered: ‎18-11-2016

Hi JimahCamp, 

 

Please PM us via http://goo.gl/epyFn8 with your full name, mobile number and the email address for further checking. 
 
Thanks.

Re: How to get receipt from online MyDigi payment?

Member
Posts: 3
Registered: ‎07-07-2017
Hello, can you please email me the e-receipt for the payment which I made on 22/6/2017?

Re: How to get receipt from online MyDigi payment?

Member
Posts: 3
Registered: ‎07-07-2017

I already made payment through MyDigi > Store & Order option > print option. The latest receipt only shown on APRIL 2017 BILL. I already update my system and confitm with Digi staff  at Digi Kuching Store that I already made payment on 22.6.2017. Kindly email me the latest receipt with the transaction of 22.6.2017 which i made via MyDigi ASAP for me to claim.


@Julian91 wrote:
Hello, can you please email me the e-receipt for the payment which I made on 22/6/2017?

 

Re: How to get receipt from online MyDigi payment?

Support
Posts: 643
Registered: ‎18-11-2016

Hi Julian91, 

 

Please PM us via http://goo.gl/epyFn8 with your full name, mobile number and the last 4 digits of your IC number for further checking. 
 
Thanks

Re: How to get receipt from online MyDigi payment?

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Member
Posts: 3
Registered: ‎07-07-2017