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How to change ownership of postpaid

Member
Posts: 1
Registered: ‎20-04-2016
How to change ownership of postpaid

Re: How to change ownership of postpaid

Community Manager
Posts: 8,737
Registered: ‎20-04-2015

You need to visit Digi Store with the owner of the number to perform the ownership transfer.

 

Check for your nearest Digi Store that can perform ownership transfer using this site: http://new.digi.com.my/support/digi-store


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Re: How to change ownership of postpaid

Member
Posts: 1
Registered: ‎23-03-2017

will it be sufficient if the current owner of the number issue an official letter stating that he allows the transfer  to the new name ? included is photocopy of his NRIC and a signature from him.

Re: How to change ownership of postpaid

Support
Posts: 1,579
Registered: ‎01-12-2016

Unfortunately no, hussainiy. Smiley Sad For transfer ownership, it can only be done at our main Digi Store - http://new.digi.com.my/support/digi-store and both party must be present to proceed with the request and bring along both IC for further checking and assistance. Thanks.

Re: How to change ownership of postpaid

Member
Posts: 1
Registered: ‎03-05-2017
Hi, how much it cost for me to change ownership for my prepaid sim card?
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Re: How to change ownership of postpaid

Super Contributor
Posts: 171
Registered: ‎13-04-2015

It is free of charge for the transfer of account ownership for the Prepaid account. Thanks.

Re: How to change ownership of postpaid

Member
Posts: 1
Registered: ‎28-09-2018
What about transfer of ownership for a postpaid account?Will any charges apply?And does it require for the account bill to be paid fully before transfer of ownership?

Re: How to change ownership of postpaid

Support
Posts: 1,376
Registered: ‎18-07-2017

Hi Suhen. There is no charges to transfer the ownership. Kindly note that all unpaid bill needs to be cleared and you will receive your final bill within a month after your line has been terminated. Thank you.

Re: How to change ownership of postpaid

Member
Posts: 1
Registered: ‎23-06-2019
I was informed here that ownership transfer is free. but i would like to point out that digi store at KB Mall charged me RM10 for ownership transfer. it is not fair since other store didnt charge for the transfer.

Re: How to change ownership of postpaid

Support
Posts: 1,823
Registered: ‎10-04-2015

Good evening MNajmiSR. Please PM (inbox) us and provide a screenshot of the receipt for further validation and assistance. Thank you.

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