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Re: How to activate sim card.

Member
Posts: 2
Registered: ‎16-04-2021

I just switch to Digi and I just received my sim card today. After insert the new sim card, it;s deactive mode. Is that i need to wait my previous Telco to SMS me to confirm and verify? How many days on this processing? Thank You.

Re: How to activate sim card.

Support
Posts: 985
Registered: ‎18-11-2016

Hi K6SIX, 

 

Kindly wait at least 2 working days of time for the MNP process to be done. You will be receiving SMS from your current network provider regarding the confirmation to leave their service soon, and have to reply the SMS to confirm your request. And please make sure your line is active while we processing the port request ya.

After your current network provider terminated your service, you may start using the Digi sim card.

 

We can assist to check further on that. Please provide us with your full name and mobile number in PM. TQ 

Re: How to activate sim card.

Member
Posts: 2
Registered: ‎16-04-2021

PM done. Thanks for your reply, will be waiting 2 days.

Re: How to activate sim card.

Support
Posts: 4,734
Registered: ‎01-05-2015

K6SIX, please check your PM ya. TQ.

Have a pleasant day!

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