07-10-2018 08:45 PM
Solved! Go to Solution.
08-10-2018 10:48 AM
10-10-2018 09:57 AM
hi..what is the meaning of the two bill cycle? does it mean that my bill is overdue for two month then my line will be barred or does it mean that once the second month bill comes, my line will be barred? because currently i just started working again and my second bill will be coming in few days. i need atleast until the end of this month before i can pay the bills and since my work really requires internet, it will be devastating if i got my line barred in few days. i hope to hear your reply soon.
10-10-2018 02:29 PM
Hi deen881118. The line will be barred once the second bill is generated. To temporarily unbar your line for 5 days, please contact our customer service helpline at 0162211800 and follow the option number 4, 1, 1, 1 without connecting to the operator. Thank you.
10-10-2018 03:00 PM
really..so in order to unbar, i need to atleast settle the one month overdue or the full two month?
28-11-2018 03:47 PM - edited 28-11-2018 03:49 PM
Like today i got sms from Digi,,my due date on 8/12/18..If i not pay the bill by that day, its my line will barred??
29-11-2018 10:37 AM
Hi MANUTD18. Once the outstanding bill has became overdue bill, your account will be barred. Thank you.
29-11-2018 12:10 PM
30-11-2018 09:13 AM
I got reply by email from Mr Octopus.. Bill only barred after second overdue months.. Means in my case after 5 January 2019 rite? Since my due date 5 each month..
You will also be receiving a SMS reminder prior to barring. However please try to pay on time to avoid uninterrupted service and also to ensure eligbility on other promotions that you may want to embark on in future, such as Phone Freedom 365.