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How long should I wait to change the plan 150 infinite

Member
Posts: 10
Registered: ‎17-04-2016

hello, I want to ask, how long should I wait to change plan 150 infinite ? its been 3 days already . pls reply me because maybe im wrong with my form or something so it wont change anything. pls give some answer. thank you 

Re: How long should I wait to change the plan 150 infinite

Member
Posts: 3
Registered: ‎03-04-2017
It's normal. I've been experienced the same and still going on. It's already 5 working days passed. I applied for Infinite 80. Meanwhile, I helped my friend to change plan via Digi website, form submitted at Saturday, the application was processed and done in the next day - Sunday. So I'm a bit curios also, is Digi rejecting my application? Is Digi suddenly feel "dont want to offer Infinite plan anymore" then left applicators like us in the midst? I didn't receive any update since I submitted the form.

Re: How long should I wait to change the plan 150 infinite

Community Manager
Posts: 8,610
Registered: ‎20-04-2015

@Kevinxxng, the expected time required is 7 days for the 150 Infinite plan. Thank you for your patience Smiley Happy


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