How long it take for delivery

[Nurish77]

Hi , yesterday i have order a new simcard for postpaid 80 . Can i know how long it takes for the order to be delivered ?

[Digi_MYCHEAH]

Usually, the device will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak. However, during the MCO period, the delivery might be delayed for example deliveries to the restricted areas ( Covid-19 inspection progress area or locked down area ) or roadblock. 

The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information. 

[Wilson_Hong]

Hi Digi,
I’m wondering when will Digi ship out my newly online purchased device. As the tracking still show in process.

[Digi_Zemi]

Hi Wilson_Hong. Delivery is within 4 working days for Peninsular or within 7 working days for Sabah and Sarawak. You can use your transaction number as the tracking number.

Track here : https://csp.mmag.com.my/

Thank you.

[Wilson_Hong]

Unfortunately, the tracking number can’t track anymore. Please assist TQ

[Digi_Ann]

Please PM us with your order ID to check further, Wilson_Hong. TQ 

[Wilson_Hong]

Hello,

This is the transaction number: 201207027392474

[Digi_Ann]

Hi Wilson_Hong, as checked, the status has been packed and ready to ship out ya. 

The link (https://csp.mmag.com.my/) is still available for you to track on the status. Thank you