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Get calling from 0162991151 telemarketing

Member
Posts: 1
Registered: ‎30-06-2020
hi,
Yesterday I received number calling from 0162991151 said they’re the telemarketing team and offer me a phone plan package.

i would like to know this number is calling from Digi?

If yes, can ask the telemarketing team call me again ?

Re: Get calling from 0162991151 telemarketing

Support
Posts: 4,833
Registered: ‎10-04-2015

Hi King979. Yes, that is our Telemarketing team. Please PM us for assistance ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Get calling from 0162991151 telemarketing

Member
Posts: 2
Registered: ‎03-08-2020
Hi there digi. Last week thursday I received a call from telemarketing dept, they introduced a new phone plan. And I’ve accepted it and even received a confirmation email but sadly till today there’s no feedback. I’ve even requested for a call back but no action. It’s already 3 days. For ur information they’ve changed my plan as well from 150 to 120. But I haven’t receive the phone yet 😓

Re: Get calling from 0162991151 telemarketing

Support
Posts: 3,471
Registered: ‎14-04-2015

Ruby2, The delivery will take a minimum of 4 working days to Peninsular Malaysia and a minimum of 7 working days for Sabah, Sarawak & Labuan.
Due to Public Holiday / long weekends, the delivery might be a bit delayed Smiley Sad For further assistance, u may PM us ur transaction ID 

Re: Get calling from 0162991151 telemarketing

Member
Posts: 2
Registered: ‎03-08-2020
Yea I’ve sent you my order ID by mail. Thank u

Re: Get calling from 0162991151 telemarketing

Support
Posts: 3,471
Registered: ‎14-04-2015

Okay, noted Smiley Happy

Re: Get calling from 0162991151 telemarketing

Member
Posts: 1
Registered: ‎06-01-2021

Hey there,

 

I received the same call from the same number offering me a new plan. I have told the lady to call me back, but after 2 days I still havent receive the call. How should I follow up on this ? Please advise. Thank you. 

Re: Get calling from 0162991151 telemarketing

Support
Posts: 4,856
Registered: ‎01-05-2015

ReeveYong88, kindly PM us your phone number over <here>, please. TQ.

 

Hey there,

 

I received the same call from the same number offering me a new plan. I have told the lady to call me back, but after 2 days I still havent receive the call. How should I follow up on this ? Please advise. Thank you. 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!