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Gadget Sim Activation??

Member
Posts: 1
Registered: ‎13-08-2018

Just received gadget sim last week, but it doesnt connect to the internet, how do i activate this sim??

I have postpaid 80 plan as well. Please advise! Otherwise I'd be paying Rm10 extra for a sim card that does nothing!

Re: Gadget Sim Activation??

Community Manager
Posts: 8,608
Registered: ‎20-04-2015
Please contact Live Chat or PM our community support to acknowledge your receipt of the SIM card. https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Gadget Sim Activation??

[ Edited ]
Member
Posts: 4
Registered: ‎20-10-2018
Have the same issue, and im using digi80 plan too.
I did received the receipt in my email.
Now only able to online using the 10gb-7days welcom gift.
Please advise on how to share my principle line data to the gadget sim

Re: Gadget Sim Activation??

Support
Posts: 3,053
Registered: ‎01-05-2015

MongCheeFei, you may click on this link for the step to allocate your principal line quota to the gadget SIM ya - https://goo.gl/JoMHTr

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Gadget Sim Activation??

Member
Posts: 4
Registered: ‎20-10-2018
But i did not see any arrow frm my digi app.
Screenshot_20181020-214952_1.jpg

Re: Gadget Sim Activation??

Support
Posts: 3,053
Registered: ‎01-05-2015

MongCheeFei, kindly PM us your phone number <here> for further clarification on the sharing status for the principal account first, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Gadget Sim Activation??

Member
Posts: 4
Registered: ‎20-10-2018
Already pm...still waiting for reply...

Re: Gadget Sim Activation??

Support
Posts: 3,053
Registered: ‎01-05-2015

Please check your PM ya, TQ.

 

Already pm...still waiting for reply...
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!