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Re: Fail to porting out from Digi to MAXIS with NONSENSE EXCUSES

Member
Posts: 2
Registered: ‎25-12-2020

Wan to port out from digi

Member
Posts: 1
Registered: ‎07-01-2021
hi can anyone help me for porting out..
still havent received any sms for validation from digi Smiley Sad

Re: Wan to port out from digi

Support
Posts: 383
Registered: ‎27-03-2020

Hi May51,  kindly PM us your full name and mobile number for further assistant. Thank you.

Re: Wan to port out from digi

Member
Posts: 2
Registered: ‎02-04-2021

Yes pls solve my portout & stop giving excuses and nonsense. I have been trying to port out my number since June 2020 from DIGI to MAXIS & have been paying both lines for the past 8 months (RM159 + RM 220 every month). And it is very burdening. I have tried many times to request the port out but time & time again the reason I got was "Principal line has supplementary line(s) that should be ported". My plan under DIGI is FAMILY PLAN & has 1 main line & 2 sub line and MAXIS has applied all 3 lines together to be ported out.

 

As at now , DIGI has release my main line (0122989818) but the 2 subline still havent released. The 2 subline is 0122809818 & 0126869818

Re: Wan to port out from digi

Support
Posts: 4,098
Registered: ‎14-04-2015

Hoes, sorry to hear about this Smiley Sad Please PM us ur full name and IC number for verification and further checking on this. Tq.

Re: Wan to port out from digi

Member
Posts: 2
Registered: ‎02-04-2021
There is no function to pm.
My full name is Ng Ka Hoe
Ic 790626105699

Re: Wan to port out from digi

Support
Posts: 1,036
Registered: ‎18-11-2016

Hi Hoes, you can select my name and click on the *Send this user a private message" (on the left). 

Re: Wan to port out from digi

Member
Posts: 6
Registered: ‎04-04-2021
Two times ady. I failed to port out from DiGi. Can u solved this soon? Phone number: 016-4383890

Re: Wan to port out from digi

Support
Posts: 4,098
Registered: ‎14-04-2015

Cheng12, we will try to reply ur PM as soon as we can ya. Tq.

Re: Wan to port out from digi

Member
Posts: 6
Registered: ‎04-04-2021
Hopefully u can reply my PM asap as I never received other reply once I inbox other staff🙂