13-11-2017 10:51 AM
it is possible to downgrade my current postpaid 50 to 38. The 38plan is with 30GB bigbonus internet. My currently plan just 2GB monthly. One of the digi agent tell me, i unable to downgrade, can just upgrade, is it true?
Solved! Go to Solution.
13-11-2017 03:50 PM
Hi JohnsonKok, the monthly RM38 Bigbonus data plan is only applicable to prepaid user. The registered owner can walk-in to our nearest Digi Store only to convert from postpaid to prepaid. Please check the nearest location here https://goo.gl/I45hAH, and filter for Digi Store only. TQ
13-03-2018 03:18 PM
Dear userey, please PM us via http://goo.gl/epyFn8 to provide your full name, mobile number and IC so that we can assist you further. Thanks
13-08-2019 10:37 PM
Can you please assist me to downgrade my postpaid plan from digi58 to digi38?
Your immediate action is very much appreciated.
my mobile : 016 4204864
13-08-2019 11:43 PM
Hi Anonymous013, Kindly PM us (Inbox) for further assistance related to your Digi account. Please include your full name and your last 4 digits IC number for verification purpose. Click here to PM: https://bit.ly/2ERJb4N . Thank you.
29-01-2021 03:21 PM
Hi fae, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You