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Downgrade my Postpaid 50 plan to 38 Postpaid

Member
Posts: 1
Registered: ‎13-11-2017

 it is possible to downgrade my current postpaid 50 to 38. The 38plan is with 30GB bigbonus internet. My currently plan just 2GB monthly.  One of the digi agent tell me, i unable to downgrade, can just upgrade, is it true? 

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Support
Posts: 1,036
Registered: ‎18-11-2016

Hi JohnsonKok, the monthly RM38 Bigbonus data plan is only applicable to prepaid user. The registered owner can walk-in to our nearest Digi Store only to convert from postpaid to prepaid. Please check the nearest location here https://goo.gl/I45hAH, and filter for Digi Store only. TQ 

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Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Member
Posts: 1
Registered: ‎13-03-2018

can u help me downgred my postpaid plan from digi 50 to digi 38?

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Support
Posts: 1,036
Registered: ‎18-11-2016

Dear userey, please PM us via http://goo.gl/epyFn8 to provide your full name, mobile number and IC so that we can assist you further. Thanks Smiley Happy 

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Member
Posts: 1
Registered: ‎25-07-2019

Dear Sir/Madam

 

Can you please assist me to downgrade my postpaid plan from digi58 to digi38?

Your immediate action is very much appreciated.

Thank you

 

my mobile : 016 4204864

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Anonymous
Posts: 0

Hi Anonymous013, Kindly PM us (Inbox) for further assistance related to your Digi account. Please include your full name and your last 4 digits IC number for verification purpose. Click here to PM: https://bit.ly/2ERJb4N . Thank you.

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Member
Posts: 1
Registered: ‎04-05-2020
I want to downgrade my digi plan. May you help me.

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Member
Member
Posts: 1
Registered: ‎29-01-2021
I would like yo downgrade my postpaid to 38.Can you help do it online?

Re: Downgrade my Postpaid 50 plan to 38 Postpaid

Support
Posts: 893
Registered: ‎30-05-2019

Hi fae, please PM to our Inbox if your any inquiry at our Digi Product and services so we can assist you further. Thank You