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Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Member
Posts: 1
Registered: ‎30-12-2019
Hello, Im currently a digi postpaid 58 plan subscriber, may I know if I can change/downgrade to digi 38 plan? If do so, how can I downgrade? Do I need to go to nearest digi center? Or I can just do it through online? Thank you Smiley Happy

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Support
Posts: 4,285
Registered: ‎10-04-2015

Hi Ahmad98. You can change your plan as long as your current account is still active, no contract, no suppline and has no overdue bill amount. To request, you can choose one of the below options :

 

-PM us.

-Call our helpline.

-Chat with our Live Chat service via your MyDigi app.

-Visit one of our Digi Store outlets.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Member
Posts: 5
Registered: ‎28-12-2020
sy nk tukar postpaid

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Member
Posts: 5
Registered: ‎28-12-2020
sy nk tukar postpaid digi

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Support
Posts: 3,006
Registered: ‎14-04-2015

0166242899, jika anda perlukan sebarang bantuan dari kami disini, mohon PM kami nama penuh dan juga nombor phone anda (beserta info lengkap isu anda) ya

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Member
Posts: 5
Registered: ‎28-12-2020
lee wee keat 0166242899

Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Support
Posts: 4,658
Registered: ‎01-05-2015

Kindly PM us the last 4-digit of your IC number over <here> for further assistance ya. TQ.

 

lee wee keat 0166242899
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!