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Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Member
Posts: 1
Registered: ‎30-12-2019
Hello, Im currently a digi postpaid 58 plan subscriber, may I know if I can change/downgrade to digi 38 plan? If do so, how can I downgrade? Do I need to go to nearest digi center? Or I can just do it through online? Thank you Smiley Happy
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Re: Downgrade digi postpaid 58 plan to digi postpaid 38 plan

Support
Posts: 2,249
Registered: ‎10-04-2015

Hi Ahmad98. You can change your plan as long as your current account is still active, no contract, no suppline and has no overdue bill amount. To request, you can choose one of the below options :

 

-PM us.

-Call our helpline.

-Chat with our Live Chat service via your MyDigi app.

-Visit one of our Digi Store outlets.

 

Thank you.

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