05-12-2016 11:22 PM
06-12-2016 05:16 PM
I add on suggestion...
maybe postpaid can follow like prepaid like birthday bonus (additional internet / add-on)...
the digi myrewards i think is depending on the company that sponsors whether they want to give more or less discount for digi users... I can understand your feeling... but Digi sometimes to refresh their Myrewards tenants... which is good...
10-12-2016 08:03 PM
14-12-2016 09:24 PM - edited 14-12-2016 09:40 PM
Im writing this here because I have seen people using other telcos services get rewards while DG user have to "ask" and "walk in" as you claimed.
We take Celcom for an example, every time the contract ends, they will send an email of brochure on few phones that are on sale that can be purchased with a better price and sometime free by just continuing the contract.
Like what i mentioned in my post, DG only offered me RM5 discount on the monthly bill if i agreed to continue the RM148 contract for another 2 years. Sounds like a good deal ? I dont think so.
But anyhow, I agreed with you that DG dont want a lot of people knowing their promotions in order to save more money, like you said, Its a business.
Nonetheless, I 'm not agreed on the Agoda promotion remarks you mentioned. I think you need to look up the actual meaning of "promotion". Quota is understandable, but if the price is not lower than the actual price from directly through Agoda it self, what's the point in promoting it in "Reward Section" ? Doesn't that scamming ? or hoping people that wont go checking through Agoda got tricked ?
And of course, nobody ever mentioning anything about walking in to the hotel wont be cheaper, because it is. Now im saying that the "promotion or discount for better rate"when booking using Agoda through DG is just not any better than go through Agoda directly. Why class it as a PROMOTION ?
Good example if you talking about car. But I wont see it as the way you see it. I will take Honda as an example, Honda sale branc is my telco service provider, and my car as my the package of line im using, and i'm paying every month, just like using DG. Honda will call me from time to time to check on how is my car doing, or call me to notify if theres any promotions, or special voucher that I can collected etc. If they can do it by selling "item" why cant DG that only sell "services"
Tottaly agreed that we cant just wait for something to fall from the sky. But bare in mind that telco provider only sells "services" which is non depreciated, there's nothing to loose by giving more. Thats why they need to give more attention on customer, and the main point that I really trying to stress out here is "APPRECIATION"