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#DigiUpdate: Fake Facebook Scam Announcement

by Community Manager ‎16-08-2019 05:02 PM - edited ‎16-08-2019 06:45 PM

 

Dear Digi Subscribers,

It has come to our attention that there are malicious users on Facebook. If you come across similar Facebook posts that look like this, ignore it immediately!

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It is a scam aiming customers who have been using Digi for one year or more. The scammer banked RM30 into the customer's account and  converted customer's existing plan to a plan of higher value rate. They  then requested for the customer to share personal information such as TAC, mobile numbers etc.

Remember, if you encounter a scam issue, do not reply or respond to the scammer. Do not give out your personal information, especially to potential scammers on the internet. 

 TAC SMSes have also been improved so that you know what the TAC is for.

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To know how to protect yourself from potential SMS frauds, click here.

Rest assured that Digi is actively taking measures to ensure our customers do not fall prey into such scams. Check here for more information on scams and tips you can use to avoid them. If you have encountered a scam that is not listed here, you can immediately inform Digi Customer Support or via the MyDigi app.