20-05-2020 11:22 AM
20-05-2020 12:43 PM
Sorry to hear about that, Alias53. Does other Digi user encounter a similar issue? If the issue persists, please submit a report via MyDigi app about the network issue that you have encountered for further investigation and find out the actual reason. Click on Menu >> Support >> Network Coverage). Our investigation findings about your case will be published under Case Status on MyDigi. Thanks.
22-05-2020 12:34 AM
22-05-2020 02:44 PM
Hi Lttlexc. Kami dah balas post anda yang satu lagi. Terima kasih.
17-06-2020 11:40 AM
17-06-2020 01:53 PM
Hi liguanghui. For further assistance with the network issue, please submit an official report via your MyDigi app ; Menu >> Support >> choose Network Coverage.
The report will be directly sent to our technical team and the result will be updated in the My Case Status within 2~5 days. Thank you.
19-06-2020 10:02 PM
04-07-2020 05:10 AM
04-07-2020 06:36 PM
Hi BaBa_yaga, we apologize for any inconvenience. if you are facing any internet slowness or no internet, we appreciate you can submit the network feedback via MyDigi app. Log in Mydigi > click on Menu > Support> Network Coverage. our technical team will investigate it and fix it ASAP. Thank You.