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Re: Line problem

Support
Posts: 4,881
Registered: ‎10-04-2015

Morning Mirul980711.  If you have submitted it but haven't received any feedback after 2~5 days (no update in My Case Status) please PM (inbox) us the email address and the phone number used in that report for us to check with our technical team. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Digi line problem

Member
Posts: 1
Registered: ‎07-02-2021
tibe2 line digi saya gagal berfungsi...

Sya sudah off da on kembali hp sy, tapi masih gagal..

Sy sudah keluar kan sim kad dan masukkn kembali..tp masih gagal berfungsi...

Re: Digi line problem

Support
Posts: 561
Registered: ‎06-12-2019

Hi. Sila semak Inbox anda. TQ.

Re: Digi line problem

[ Edited ]
Member
Posts: 1
Registered: ‎22-03-2021
My line problem i been 2 week and i have problem with my digi billing. Also i can't get my message because my line suspended

Re: Digi line problem

Support
Posts: 3,515
Registered: ‎14-04-2015

Zyzy, if u need any further assistance from us here, please PM us the full details of ur issue ya

Re: Digi line problem

Member
Posts: 1
Registered: ‎05-06-2021
line slow

Re: Digi line problem

Support
Posts: 3,515
Registered: ‎14-04-2015

syah86, anda boleh melakukan aduan rasmi melalui applikasi MyDigi (Log in Mydigi > klik ikon Menu sebelah atas kiri> Support> Email> Category dan hantarkan laporan masalah rangkaian yang anda hadapi. Jika anda dah upgrade ke MyDigi versi terkini, anda Cuma perlu klik Menu > Support > Network Coverage. Hasil siasatan kes tersebut akan dikemaskinikan di bawah Status Kes / My Reports di MyDigi dalam tempoh 2 - 5 hari waktu bekerja (dari tarikh laporan dilakukan) Maaf atas kesulitan yang dialami Smiley Sad