Digi keep blocking my port out

[Foon15]

I try to port out from Digi, and do the port out request almost 3 times already,but all 3 times were rejected. And I call Digi hotline,they told me my port out is already processing,if yes,why I still receiving sms that told me that my port out is rejected? Besides, I also receive call from a very rude girl who is blocking me to port out from digi...This is the last chances I need help from digi to solve my port out problem, if still receive the rejected sms I will consider Digi are against the MCMC regulations Numbering and Electronic Addressing(NEAP) Section 5.7.1. and will submit my complaint to SKMM on this issues...

[Digi_Kobi]

Hi, Foon15

Kindly PM us your phone number and full name <here> for further checking on the request status, please?

TQ