11-06-2019 06:26 PM
Hi Raisha, Upon checking, the consignment number is not updated in the system yet. Normally, you will receive your consignment number within 1-2 business days via email ya. Once you have received the consignment number via email, you may check via this link http://gdexpress.com/malaysia/e-tracking. The SIM card will be delivered to you within 3 working days for Peninsular Malaysia and minimum 4 working days for Sabah/Sarawak. You may contact us directly once you have received the SIM card. After that, we will submit your network switching request to your current telco. TQ.
03-09-2019 11:28 PM
I have applied for Digi 150 infinite on 31 August 2019 but when I check the tracking number provided by Digi, it shows no such tracking number (MY40160434038).
I have called your call centre, and to my surprise, he said that the card has already been activated on 3 September 2019 while I still have yet to receive the SIM card and the tracking number is INVALID!
I will sure complain this to MCMC if you do not give me a good explanation on this matter!
04-09-2019 11:23 AM
Hi twhong91. The item is out for delivery. You may track the delivery here: http://gdexpress.com/malaysia/e-tracking Thank you.