06-04-2018 02:07 PM
Dear Mr OctopusK,
Refer to my post here:
Our problem with Digi Infinite 150 is that it has 1TB hidden quota (so called fair usage policy) that no where to found in FAQ and Terms of Conditions. In my confirmed case with Digi Network Team, after exceeding 1TB quota we will get a speedcap of flat 5Mbps download and upload speed.
And 1TB is easily exceeded especially 4K contents are popular and 4K TV are everywhere in the market. For example 20 4K movies (each 50-60GB) enough to exceed 1TB quota.
We, customers feel cheated and extremely disappointed when misled by Digi saying this plan is unlimited internet while in fact it isn't. What we need is honest ISP and making our hard earn money worth it.
05-05-2018 12:04 PM
Luckliy I didn't subscribed to this plan.
I was nearly to try it this morning, and then I stumbled upon this community section.
Oh my. Why would Digi do such a thing. So disappointed honestly.
Thanks guys btw!
17-06-2018 02:41 PM
i just realised my line got capped. no wonder i feel the line so laggy and slow this month.
Dig**bleep** please uncap my speed!!!!!!!!
18-06-2018 10:10 AM
28-06-2018 12:41 AM
29-06-2018 08:59 AM
08-07-2018 03:16 PM
20-07-2018 02:21 AM
20-07-2018 10:37 AM
kuda, kindly PM us your phone number,<here> for further clarification, please. TQ.
i have same issue. before this in july everything fine. but seems the speed reduce by the time we own.
09-08-2018 11:44 PM