20-02-2018 09:32 AM
@chuahcs79, my post was intending to advise you that a protest by not making payment is detrimental for your own benefit. When you come to our community forum, the difference is that you get the touch of real life advise aside from technical discussion.
Your case will be highlighted so that you get a response soonest. We hope to work towards a better experience for you.
22-02-2018 05:23 PM
not sure if you are still on DIGI infinite 150 plan, just want to know any progress / respond from SKMM and CFM after filed a complaint.
14-03-2018 11:01 PM
its not about only digi infinite 150. digi plan 110 also same. reported lot of times and still no different. they said nothing problem at my place. but 4g 3bar line on samsung note 8, iphone 6s, and ipad mini 3 also get the most slowest internet ever ever since im ex celcom, maxis, umobile. if not mistake this location (LEP, Taman Equine) has heavy user but nothing changed although i heard there was performed maintenance 2 to 3 months ago. Still receive the most slowest line ever.
02-04-2018 09:42 PM
After reading this review from this site and other digi related community forum site about infinite plan, i guess i can forget about change my plan to infinite then, too many negative review. so i won't even risk myself to subscribe if that is the case. i feel terrible for infinite use who having this kind of problem, that package is not cheap either. well rich people with a big company always get richer while we as a user have to paid our blood money like a slave for them to steal. i guess this apply to all telco company regardless which one. not a single telco are honest in their business. Menanggung la di atas sana dgn duit haram tu. but having said that, am in no position to say it anyway. because they don't give a **bleep**. as long they can get money in everyday maa XD
04-04-2018 12:21 AM
04-04-2018 08:15 AM
@Faiz_Baharudin Kindly PM our support with your phone number for further assistance http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support
04-04-2018 06:32 PM
I 'm having same issue as @Faiz_Baharudin whereby digi prepaid (around 50 mpbs)got better speed compared to digi in finite 150(around 5 mbps). For your information, I have been using same device (huawei p10) / same timing (03/04/18 09.00pm) during the the test . And the difference is huge. Just wondering why this happen. Appreciate if DIgi can resolve this asap and take this seriously .
04-04-2018 07:01 PM