16-01-2020 11:44 PM - edited 16-01-2020 11:45 PM
Hi there, this afternoon I got an offer getting a new Iphone 11 with a cheaper price. RM90 postpaid + a iphone 11 128gb at RM96 (after rebate), total monthly payment is RM191. But after signing the deal through phone, a text came in mentioning my plan was RM90 a month + RM127 device month payment., with only RM10x24mths. the additinal RM20 rebate was not where to been seen not mentioning.
Does anyone here encounter same issue?
19-01-2020 12:37 PM
@Youghin , please PM your number and enquiry to our support team for further assistance: https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support
19-01-2020 12:53 PM - edited 19-01-2020 01:25 PM
Dear Community Manager,
The telemarketing officer had called me and explained. I was told to wait for Feb bill. Anyhow, I had also PM the support team about this. I will get back to you next month if thing is not as promised.