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Digi Tele Marketing Offer - Rebate was not as promised

[ Edited ]
Member
Posts: 2
Registered: ‎16-01-2020

Hi there, this afternoon I got an offer getting a new Iphone 11 with a cheaper price. RM90 postpaid + a iphone 11 128gb at RM96 (after rebate), total monthly payment is RM191. But after signing the deal through phone, a text came in mentioning my plan was RM90 a month + RM127 device month payment., with only RM10x24mths. the additinal RM20 rebate was not where to been seen not mentioning. 

 

Does anyone here encounter same issue?

Re: Digi Tele Marketing Offer - Rebate was not as promised

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

@Youghin , please PM your number and enquiry to our support team for further assistance: https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Digi Tele Marketing Offer - Rebate was not as promised

[ Edited ]
Member
Posts: 2
Registered: ‎16-01-2020

Dear Community Manager,

 

The telemarketing officer had called me and explained. I was told to wait for Feb bill. Anyhow, I had also PM the support team about this.  I will get back to you next month if thing is not as promised.

 

Thank you.