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Digi Randomly Charge on Roaming

Member
Posts: 1
Registered: ‎19-09-2020

I was so impressed with Digi billing when I found I get randomly charge by the roaming incoming call even I'm not using the sim card. How can they charge this while I'm not even turn on the sim card? It is not a small amount at all. Based on the billing it was charging almost every day

 

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Re: Digi Randomly Charge on Roaming

Support
Posts: 2,924
Registered: ‎10-04-2015

Hi issacong28. We can't open / download those images / link you've sent. For assistance with your account, please PM (inbox) one of us (the Supports). Thank you. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!