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Digi Postpaid topup by Prepaid card

Member
Posts: 1
Registered: ‎07-05-2016

Hi,

 

May I know whether the digi postpaid can be topup by prepaid card to pay the bill?

 

If I do so, what will happen?

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Re: Digi Postpaid topup by Prepaid card

Community Manager
Posts: 8,656
Registered: ‎20-04-2015

You cannot reload a postpaid number to pay its bill. 

 

You may just end up having to call Helpline to change the reloaded amount to another prepaid number.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Digi Postpaid topup by Prepaid card

Member
Member
Posts: 2
Registered: ‎27-12-2019
I have buy a Digi reload pin by wrongly so wat can i do? Need some help 😣
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Re: Digi Postpaid topup by Prepaid card

Support
Posts: 1,532
Registered: ‎18-07-2017

Hi EG8. Sorry we don't quite get what you mean. Could you please elaborate? Thanks.

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Re: Digi Postpaid topup by Prepaid card

Member
Member
Posts: 2
Registered: ‎27-12-2019
I'm postpaid user. I buy reload pin number for top up but I cant top up so wat should I do?
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Re: Digi Postpaid topup by Prepaid card

Support
Posts: 343
Registered: ‎30-05-2019

Hi EG8, please PM to our Inbox, including your phone number and more information if there is an issue that we can assist you. TQ

 

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Re: Digi Postpaid topup by Prepaid card

Member
Posts: 1
Registered: ‎02-08-2019
I have a question.yesterday around 9pm i accidently reload my postpaid number.until now,i didnt get any message/notification.so can i get refund back?i try to reach digi helpline but it really takes forever.so now what should i do??pls do help me..tq
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Re: Digi Postpaid topup by Prepaid card

Support
Posts: 1,532
Registered: ‎18-07-2017

Hi mynn. Could you PM us your mobile number here for further checking? Thanks.

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Re: Digi Postpaid topup by Prepaid card

Member
Posts: 1
Registered: ‎13-02-2020

Hi,

 

  I am the user of Digi postpaid. I wrongly bought Digi prepaid. Can I use the Digi prepaid pin to top up my postpaid account?

 

Best regards.

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Re: Digi Postpaid topup by Prepaid card

Support
Posts: 1,511
Registered: ‎14-04-2015

aannish, unfortunately, no Smiley Sad U can't use the prepaid sim card to pay for ur postpaid account.