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Digi Postpaid 150 Going extremely lag since CNY

Member
Posts: 3
Registered: ‎20-02-2018

Since CNY my internet become extreamly lag and keep disconnecting
Even I keep try to reset my phone, the problem  still there.
My line always full bar, and it shows H+
But I cant even upload a single photos by using hotspot thru my Computer.
Video very hard to load, extreamly slow and keep fail when sending photos thru wechat.

It's crazy, please fix it la.

Smiley Mad

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Re: Digi Postpaid 150 Going extremely lag since CNY

Member
Posts: 1
Registered: ‎31-01-2018

Ya, I have the same problem too. Mine is DiGi Postpaid 110, been resetting, and on/off my phone, yet still having the same problem. 

 

Dear DiGi please look into this matter. TQ.

 

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Re: Digi Postpaid 150 Going extremely lag since CNY

Community Manager
Posts: 8,680
Registered: ‎20-04-2015
If you encounter this issue again, use MyDigi app to submit your network feedback so that Digi technical team can investigate the issue and improve the experience in future: http://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/2...

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Digi Postpaid 150 Going extremely lag since CNY

Member
Posts: 3
Registered: ‎20-02-2018

I've send 2  "email" thru the My Digi apps in 21.2.2018 , 1 in yesterday and another one in today.

YEAH, NONE OF IT HAD ANY REPLY AND IMPROVED ON INTERNET SERVICE.

My area is Kota Sentosa Kuching, Sarawak.

I'm facing this issue around 8 Days already.

I need to try so many time to upload a 288kb item thru email, you know that really disturb me so much in work??

Please, dont be lazy okay?