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Digi PhoneFreedom 365

[ Edited ]
Member
Posts: 4
Registered: ‎17-11-2020

I have purchased  Iphone 11 and subcribe to Digi Postpaid 90 on 27th June 2021. How come my next  data renewal is on 1st July? Is it meant that I  paid RM 90 but it can only last from 27th June to 1st July for first month? It is totally unreasonable. 

Re: Digi PhoneFreedom 365

Support
Posts: 6,223
Registered: ‎10-04-2015

Hi Goht. Every Postpaid accounts (broadband included) have their own billing date. It is given randomly and account will be reset on this date. 


The charges for your first bill will be prorated. This bill will be paid using the advance payment you gave upon signed it up. If you have an excess amount from the advance payment, it will be utilized to pay for your second bill.

 

Thank you.

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Re: Digi PhoneFreedom 365

Member
Posts: 4
Registered: ‎17-11-2020
Thanks for your clear explanation.