28-06-2021 04:25 PM - edited 28-06-2021 04:26 PM
I have purchased Iphone 11 and subcribe to Digi Postpaid 90 on 27th June 2021. How come my next data renewal is on 1st July? Is it meant that I paid RM 90 but it can only last from 27th June to 1st July for first month? It is totally unreasonable.
29-06-2021 05:17 PM
Hi Goht. Every Postpaid accounts (broadband included) have their own billing date. It is given randomly and account will be reset on this date.
The charges for your first bill will be prorated. This bill will be paid using the advance payment you gave upon signed it up. If you have an excess amount from the advance payment, it will be utilized to pay for your second bill.